Does OsiriX support Retina screens? including the new 5K iMac?
Yes, OsiriX is fully compatible and enhanced for such screens. All the available pixels will be used to display the images at a very high resolution. We highly recommend these screens.
What is the recommended hardware?
OsiriX is compatible with any Mac computers, running OS X 10.9, 10.10, 10.11 or macOS 10.12. We recommend a minimum of 6GB of RAM. Any graphic boards are compatible. We recommend a SSD hard disk for best performances.
OsiriX is blocked / crashing / hanging, what should I do?
See this PDF for more information.
Is OsiriX compatible with Windows or Linux?
No, OsiriX runs only on a Mac with OS X.
Can I have the DICOM Conformance Statement for OsiriX?
DICOM Conformance Statement (apply to all versions of OsiriX)
Why can’t I open a 2’000 images series with OsiriX Lite?
OsiriX Lite is limited and can only open about 800 images series at the same time (images matrix of 512×512).
OsiriX MD is not limited and can open any number of images. OsiriX MD is available to purchase on our store.
What is the difference between OsiriX Lite and OsiriX MD?
OsiriX MD is FDA-cleared and CE-labeled. It is approved for diagnostic imaging in medicine.
OsiriX Lite should only be used for scientific work and images reviewing, but not for diagnostic imaging.
A comparison table is available here
Can Osirix MD be used for Mammogram diagnosis?
Yes, only if an appropriate approved medical monitor (explicitly certified for mammography) is connected to your Mac computer.
What is the End User License Agreement (EULA) of OsiriX MD?
The license for OsiriX MD is available here.
I bought your product, where is my registration key?
Log in Pixmeo’s website.
The username is the email address used during the purchase process. If you don’t already have a password, you can request one from this page.
In your purchase list, you will find the registration key.
I cannot login in Pixmeo’s website. I don’t remember my password.
You can request a new password by email on this page.
My registration key REG-XXXXXX-XXXXX-XXXXX-XXXXX-XXX does not work with the new version of OsiriX, why? Do I need to re-buy OsiriX ?
Buying a registration key gives you access to all updates of OsiriX for free for 1 year. You need to buy a registration update (at a discounted price) to continue to receive free updates during one new year, through our web site. (You can also continue to use your current version, without upgrades).
I am considering purchasing OsiriX. Is this a one time purchase, or an annual subscription?
It’s a one time purchase. The licence is perpetual. After the first year, you can optionally renew your license at a discounted price to continue to receive free updates during one new year. (You can also continue to use your current version, without upgrades).
I would like to buy several new licenses of OsiriX MD, what discount do you provide?
If you buy 4 or more “OsiriX MD” new licenses at the same time, you have a 15% discount.
If you buy 8 or more “OsiriX MD” new licenses at the same time, you have a 20% discount.
Could you provide quotation?
We don’t sell OsiriX directly. It’s exclusively available on the e-commerce store.
You can produce a PDF quote on this e-commerce web site, by selecting “Wire Transfer” as payment method.
Where can I download the latest version of OsiriX?
Log in Pixmeo’s website, in your purchase list, you will find the download link.
I’m a reseller. Can I buy a product from you and resell it to the end user?
Yes, if you send us the final user email with the transaction ID, when you transfer the purchase to the end user. This is mandatory for OsiriX MD, certified as a medical device : we need to be able to contact the end user, if we discover a major problem in OsiriX MD.
Can I purchase only one registration key and use the product on several computers?
Yes, you can use the same license on a maximum of two computers, if you don’t use them at the same time.
May I transfer my application from my old computer to my new computer?
1) Delete the application from your old computer (Applications folder).
2) Use the installer (available on our web site), to install the application on your new computer.
During the installation process, I have to enter a username and a password. Where do I find these credentials?
The username and password are the OS X username and password. The user or the administrator of the computer have created them. They are required to install OsiriX application.
Is there a site licence for OsiriX MD?
Yes, if you want to install it on more than 8 workstations, we can provide a site license with 10, 15 or 20 seats. This site license has a single registration key, easier to deploy on several workstations. Prices and options are available on this page.
I would like to pay by wire transfer to a bank account. Is it possible?
Yes, send us an email. We will prepare a quote/invoice PDF file, with our bank account informations. We need your complete address to prepare this document.